When you call Duke Transport expect the owner to answer your call.
Founded 10 years ago this past April, Duke Transport Owner Justin Moeser said he joined the Upper Bucks Chamber of Commerce in April 2016 with three primary reasons in mind.
“I wanted to begin more networking, to get my name out, and I wanted to get more involved in the business community and the larger community,” Moeser said.
Moeser operates his business with wife, Erin, who handles office management duties. “We don’t have a store front,” Moeser explained, “when you call you get to speak to the owner every time,” Moeser said.
Moeser began his business doing contract hauling for other businesses, but began transitioning about five years ago, to dealing directly with clients.
Duke Transport, named for “Duke,” the couple’s chocolate Labrador retriever and for the original trucking aspect of the business, Moeser handles landscape supply product and materials such as topsoil, mulch, and decorative or crushed stone. During the winter months, Moeser is a reseller of road salt to customers, including area school districts and municipalities.
Moeser also helps property owners with soil analysis, if their grass is in trouble. “I don’t do soil or sod treatments, but I do help with understanding what the problems are,” Moeser said. Moeser said he will send a soil sample to a lab for analysis, and then sit down with a client to decipher the report and help set up a remedy or action plan. The analysis comes with one complimentary cubic yard delivery of topsoil.
Moeser has 22 years of experience in the landscape supply business, first as an executive in a family topsoil business and for the past decade as owner of Duke Transport.
Moeser said customers often aren’t sure what they want, or know they have a landscape problem or challenge, but might not know how to fix it.
The pay off comes in taking the time to understand his customer’s needs, and then providing appropriate solutions. His approach makes for happy customers.
“Because I am the one that answers the phone, I ask a few questions to see what the customer wants. There’s nothing worse than buying something, having it delivered, and then looking at a pile (of something) you don’t really want,” Moeser said.
Duke Transport provides landscape product directly from the source, which allows Moeser to offer competitive pricing on larger delivery quantities. “I pass those cost efficiencies on to my customers,” Moeser said.
For more information or an estimate, call 267.640.1853 or email email@example.com. Visit the website at www.duketransport.net.
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Upper Bucks Chamber of Commerce
An economic development agency for Upper Bucks County, Pennsylvania.
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