Chris Fascella isn’t afraid to go the extra mile.
The owner of Fascella Construction Corp., in Nockamixon Township, took on his first job at the age of 13 as an eighth grade student.
And while the gig to rebuild a front porch handrail didn’t go according to plan – Fascella had to “subcontract” the work by asking for help from a family friend who was also a construction pro – the early experience taught about the crucial elements of being an entrepreneur.
Delivering on promises. Paying attention to details. Being responsible and being willing to think outside the box, has paid off in growing his general construction and contracting business and formed fiercely loyal customer relationships.
“We get difficult jobs, the ones no one else wants to take on, and I would say our specialty is doing the difficult jobs,” Fascella explained.
Whether it’s an historic old home from the 1800s or relatively new construction where the homeowner wants a fresh look or dream room or addition, Fascella isn’t a hard sell. He doesn’t have to be.
Alisha Wright of Plumstead Township first met Fascella at an area home show. “I was impressed by him. He had his kids with him handing out information and give away items, and I liked that about him. It wasn’t the ‘hard sell’ where someone comes up to you and begins talking about themselves,” Wright said. Wright hired Fascella to renovate her kitchen. “My kitchen wasn’t a dream kitchen when I moved in 15 years ago, but it is now,” Wright said, of the heart-of-the-home’s makeover. She said she’s worked with Fascella on other home projects and plans more.
“Chris goes above and beyond the job,” Wright explained, from helping her with his own truck to move a new kitchen table into the renovation, to letting the family’s dog out and providing treats while he and his crew are on the job. “My husband and I both work, and I completely trust Chris and his crew to be in my home. They are clean, respectful and responsible. You just don’t come across (trustworthy) people like that, and Chris is like that,” Wright said.
Lori Berkowitz of Newtown Township said she hired Fascella to put a roof on her home, after a disastrously botched job five years ago. “The roof was leaking,” Berkowitz said. She also hired Fascella to redo three bathrooms in her home. “He was honest and was on the site himself most of the time,” Berkowitz said.
Both women agree Fascella runs a tight ship and keeps work spaces spotless. He is responsive and has a quick-reply turn around policy, which means he promptly validates any and all questions – no matter how small they may seem. “He and his crew pay attention to the details, and he gets back to you sometimes in less than 5 minutes,” Wright said.
“Chris went above and beyond. He found a plumbing leak, while redoing one of the bathrooms and while many contractors might not have said anything because it wasn’t in the job (description), Chris called it out, and he fixed it,” Berkowitz said.
Offering superior craftsmanship and customer service appears to be a family tradition.
“We do a lot of construction management and my one son, Kaden, wants to come into the business with me. He wants to add landscaping design and more excavation work. He thinks it’s an opportunity we’re missing,” Fascella said. He may not have long to wait for the second generation to join Fascella Construction. Kaden, a junior at Palisades High School and Upper Bucks County Technical School, is part of the Class of 2018.
While Fascella said he is willing to negotiate travel, most of his work is located in Bucks County and Hunterdon County, New Jersey. He is married and has three teenage children.
For information about Fascella Construction Corp. visit www.fascellacorp.com.
Upper Bucks Chamber of Commerce
An economic development agency for Upper Bucks County, Pennsylvania.
|Upper Bucks Chamber of Commerce||