It’s great for insurance to get a great price but at the end of the day you want to make sure if you have a claim, it gets paid, Leanna Knight, vice president and general manager of personal lines for Warren Weiss Agency, Quakertown.
From a rural Lehigh County farmhouse kitchen to an award winning Upper Bucks County risk management advising and insurance firm, Warren Weiss Agency embraces its clients’ best interests.
The 73-year-old firm helps clients understand their risks and manage goals, so they can plan for health, wealth, well-being and the future.
“We bring in clients and spend face-time with them, and we spend a lot of time going to classes, going to training and continuing our education,” said Leanna Knight, vice president and general manager of personal lines for Warren Weiss Agency.
The firm’s five-employee team includes a bi-lingual, Spanish speaking agent, to keep pace with the community’s changing face and needs.
Warren Weiss Agency’s third generation Owner Brian Benner credits his grandfather, Warren Weiss, for the firm’s business model of educating clients first and foremost. Weiss was a school teacher and became a principal.
Benner’s mother Patricia Brubaker was the second generation to own the company.
Taking education seriously makes the difference between “… getting sales and building relationships,” Knight said.
Regular contact and staying connected to clients is a critical component of the team’s work ethic.
“Have an agent you trust. We want to talk to clients, otherwise you missed that they have a new car, or new drivers, or a new mortgage carrier,” Knight said.
This year (2019) Warren Weiss Agency was awarded the F.W. Quality Agency Award, Erie Insurance Group’s highest honor. Knight said it was a proud moment for everyone.
The award recognizes a “lifelong commitment to exceptional service, a winning attitude and dedication to quality growth.”
According to Benner the F.W. Quality Agency Award was 16 years in the making, and included building the team and the agency to meet elite criteria.
“Years of study from every employee. Years of underwriting to maintain profitability. Years of work building up networks to generate new business, and years of work with community organizations to solidify our reputation,” Benner said.
He added the firm’s participating in professional and civic organizations are a way Warren Weiss Agency gives back to its communities.
“Brian always says, ‘plan for a life well lived,’” Knight said.
Did you know: Leanna Knight, vice president and general manager of personal lines for Warren Weiss said most consumers don’t understand how tort factors affect their insurance - not just premiums, but coverage, too. “The biggest thing tort affects is your ability to collect on bodily injury. It isn’t about suing someone. Fluke accidents can happen,” Knight said.
Business Round Up:
What: Warren Weiss Agency full service insurance and risk management advisor for life, health, personal and business insurances.
Where: 2030 Milford Square Pike, Quakertown, PA 18951
Contact: Call 215.538.1865 or visit www.weissagency.com
|Upper Bucks Chamber of Commerce